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The letter, spearheaded by Steve Simon & signed by his counterparts Al Schmidt of , Steve Hobbs of , Jocelyn Benson of & Maggie Toulouse Oliver of , urges to “immediately implement changes to ’s , , to ensure have accurate in this critical year.”

W/in hrs of ’s announcement that he was suspending his campaign on July 21, “false information on deadlines produced by was shared on multiple ,” the secretaries wrote.

They cited a post from Grok that circulated after Biden stepped out of the race: “The ballot deadline has passed for several states for the 2024 election,” the post named 9 states: , , , , , , , & .

Had the deadlines passed in those states, MVP would not have been able to replace on the . But the was FALSE. In all 9 states, the ballot deadlines have not passed & …allow for changes to candidates.
…
 launched last yr as an “anti-, professing to be frustrated by what he says is the a bias of . In contrast to tools built by , & , which are trained to carefully navigate controversial topics,…

said he wanted to be unfiltered & “answer spicy questions that are rejected by most other systems.”

The secretaries of state, who are the chief officers in their states, are objecting not to Grok’s tone but its factual inaccuracies & the sluggishness [unwillingness] of the company’s move to correct bad information.

Secretaries of state are grappling w/an onslaught of -driven election , incl’g , ahead of the . Simon testified on the subject before the Senate Rules & Administration Cmte last yr.
Many of them are also still beating back the ramifications of widespread [by , &] false that plagued the last presidential election.

The msgs from spurred public conversation about whether would be a legitimate candidate, even though she declared her candidacy well within state deadlines. …[It’s] the kind of that helped fuel false beliefs that the 2020 election was stolen from .

Another version of Grok’s disinformation about ballot deadlines included one telling users that ballots for the coming presidential election were already “locked & loaded.” [wtf?]

…“It’s important that companies, especially those w/ reach, correct mistakes of their own making — as in the case of the simply getting the rules wrong,” Simon added. “Speaking out now will hopefully reduce the risk that any social media company will decline or delay correction of its own mistakes between now & the November .”

is available only to Premium & Premium+ subscribers, but the about deadlines was “shared repeatedly in multiple posts — reaching millions of people,” the letter read. Grok repeated for more than a week until it was corrected on July 31.

Simon expressed disappointment in the way X initially responded. He said the response was “the equivalent of a shoulder shrug. Dismissive & detached.”

Simon reached out to his counterparts in all 9 states mentioned in the msgs, but only 4 others agreed to sign the letter. All the signatories are , except for Schmidt of Pennsylvania, a Republican who is an appointee of Gov , a Democrat & a top candidate to be ’s running mate.

The secretaries noted that this year, partnered w/the National Association of Secretaries of State to give voters CORRECT information, & has been programmed to direct users to CanIVote.org — a resource from professional administrators of both major parties. has entered into no such partnerships.

“We urge to immediately adopt a policy of directing users to CanIVote.org when asked about elections in the US,” the letter concluded.
“This issue underlines the importance of checking w/trusted sources of information, such as your state or local election officials to get accurate information about the election process. We do hope that X is able to address the issue w/Grok reiterating this false information & hope that this can be prevented in the future,”Toulouse Oliver said.

confirmed her involvement in the letter-writing campaign…

Benson also confirmed that she had launched an investigation into a -backed , called the America PAC, which is supporting

Benson’s concern is the detailed that the PAC collected from people living in & other battleground states through a section of the website that says “register to vote.”

When users in such as click on the “register to vote” tab on America PAC’s website, they…[are prompted to submit detailed] personal information but are not given a form to complete …. users in states that are not considered politically competitive…enter their email address & Zip code but are then directed to a voter registration page for their state… acc/to CNBC.


cnbc.com/2024/08/02/elon-musk-

Nonilex

Simon said ’s cannot make the argument that it is simply facilitating different voices in the modern-day public square.
“This is a case where the owner of the public square (the company itself) is the one who introduced & spread the bad information—& then delayed correcting its mistake after it knew that the information was false” he said.