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« #AirCanada says it made a mistake in rejecting some #Compensation #Claims from thousands o travellers affected by #DelayedFlights due 2 computer malfunctions.
In messages 2 some customers, the airline initially said the information technology fumble was out o its hands, relieving it of obligations 2 pay compensation.
When contacted by The Canadian Press on Friday, the Montreal-based airline said the [initial] response stemmed frm n error.

Complainting is effective :)

https://www.ctvnews.ca/business/air-canada-walks-back-compensation-denials-after-thousands-delayed-due-to-tech-issues-1.6434399