Gerald So<p>The book <a href="https://masto.ai/tags/VerbalJudo" class="mention hashtag" rel="tag">#<span>VerbalJudo</span></a>: The Gentle Art of <a href="https://masto.ai/tags/Persuasion" class="mention hashtag" rel="tag">#<span>Persuasion</span></a> by the late George Thompson III espouses a similar approach to conflict resolution. By <a href="https://masto.ai/tags/sublimating" class="mention hashtag" rel="tag">#<span>sublimating</span></a>, <a href="https://masto.ai/tags/subordinating" class="mention hashtag" rel="tag">#<span>subordinating</span></a> your own <a href="https://masto.ai/tags/ego" class="mention hashtag" rel="tag">#<span>ego</span></a>, you can deflect others' <a href="https://masto.ai/tags/insults" class="mention hashtag" rel="tag">#<span>insults</span></a> and verbal <a href="https://masto.ai/tags/abuse" class="mention hashtag" rel="tag">#<span>abuse</span></a>, get to the root of their problems, and get them to voluntarily <a href="https://masto.ai/tags/cooperate" class="mention hashtag" rel="tag">#<span>cooperate</span></a>. Again, not manipulation. You're working toward a person's best interest, which also happens to be yours.</p>