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BREAKING: Social Security Administration to cut its phone support, per Axios.
The memo's focus is on identity verification. Currently, if you are unable to verify your identity using their online system, you can complete the process by phone.
Read more: https://t.co/Q63nrTn97R
Unusual Whales - News · Social Security Administration to cut its phone supportAn internal memo from the Social Security Administration suggests changes to its phone service that could disrupt the benefits application process for many Americans.
Why it matters: The Trump administration has repeatedly stated that it does not intend to make major changes to Social Security, aside from addressing fraud and waste. However, former agency officials tell Axios that these proposed changes could further burden a system already facing delays and staff reductions.
The latest: Axios